Culture Assessment

Assessment provides an in-depth evaluation of an organization’s ability to meet strategic goals by establishing a gap analysis between current functioning and the optimal culture required to meet these challenges.

We utilize the Emerge International Cultural Health Index, which provides measurement and feedback for:


Governing Principals
Vision, mission, values and business strategy development.
Leadership effectiveness and impact on culture.

Operations
Formal and informal procedures, process, systems, policies and structure.
Quality focus


Working Relationships
Trust
Collaboration
Inter/intra group relationships
Commitment


Employee Involvement
Feedback
Learning opportunities
Rewards/recognition mechanisms
Decision-making


Capacity for Managing Change Effectively
Risk taking
Innovation and creativity
Conflict
Diversity


Customer Relations
Methods for improving customer service
Decisions surrounding customer service
Customer satisfaction surveys

For more information on how a culture assessment can benefit your business, please contact us.